{"@context":"http://iiif.io/api/presentation/2/context.json","@type":"sc:Manifest","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/manifest","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10","metadata":[{"label":"Identifier","value":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10"},{"label":"Title","value":"2019 Customer Service Performance Report - Pennsylvania Electric & Natural Gas Distribution Companies"},{"label":"Creator","value":["Bureau of Consumer Services"]},{"label":"Publisher","value":["Public Utility Commission"]},{"label":"Date","value":"D:00 M:10 Y:2020"},{"label":"Rights Details","value":"<a href=\"http://rightsstatements.org/vocab/NoC-US/1.0/\" target=\"_blank\">No Copyright - United States</a>"},{"label":"Rights Status","value":["No Copyright - United States"]},{"label":"Subject","value":["Consumer complaints"]},{"label":"Item Format","value":["Annual report"]},{"label":"Publication Creator","value":["Bureau of Consumer Services"]}],"description":"2019 Customer Service Performance Report - Pennsylvania Electric & Natural Gas Distribution Companies","sequences":[{"@type":"sc:Sequence","canvases":[{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_1","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-01","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/161fb371-739a-4091-ac21-fc99ee6d22c2/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/161fb371-739a-4091-ac21-fc99ee6d22c2","profile":"http://iiif.io/api/image/2/level2.json","tiles":[{"width":512,"scaleFactors":[1,2,4]}]},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_1","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/161fb371-739a-4091-ac21-fc99ee6d22c2/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_2","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-02","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8463bbf9-ba36-474d-b44f-259dee48f59c/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8463bbf9-ba36-474d-b44f-259dee48f59c","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_2","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8463bbf9-ba36-474d-b44f-259dee48f59c/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_3","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-03","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2ad6331d-3106-408c-868b-d84d8d7ead88/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2ad6331d-3106-408c-868b-d84d8d7ead88","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_3","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2ad6331d-3106-408c-868b-d84d8d7ead88/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_4","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-04","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ca9561e-b7be-4a46-8d19-ff459a4359c9/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ca9561e-b7be-4a46-8d19-ff459a4359c9","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_4","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ca9561e-b7be-4a46-8d19-ff459a4359c9/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_5","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-05","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e691e03f-d916-435f-a05b-42dbc9bd39fd/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e691e03f-d916-435f-a05b-42dbc9bd39fd","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_5","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e691e03f-d916-435f-a05b-42dbc9bd39fd/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_6","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-06","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/93f3cdc2-daba-4b86-88f8-0ef364619d37/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/93f3cdc2-daba-4b86-88f8-0ef364619d37","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_6","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/93f3cdc2-daba-4b86-88f8-0ef364619d37/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_7","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-07","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/876b4cdf-c4da-4fa7-b0a7-b4654559a410/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/876b4cdf-c4da-4fa7-b0a7-b4654559a410","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_7","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/876b4cdf-c4da-4fa7-b0a7-b4654559a410/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_8","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-08","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1f24c85d-8c8b-4322-98ff-6cf122ad07a6/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1f24c85d-8c8b-4322-98ff-6cf122ad07a6","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_8","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1f24c85d-8c8b-4322-98ff-6cf122ad07a6/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_9","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-09","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/12a3a83e-4036-44f6-95de-fa162816d54d/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/12a3a83e-4036-44f6-95de-fa162816d54d","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_9","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/12a3a83e-4036-44f6-95de-fa162816d54d/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_10","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-10","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f7b9cac2-4459-42a6-aacd-ce0f78472a17/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f7b9cac2-4459-42a6-aacd-ce0f78472a17","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_10","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f7b9cac2-4459-42a6-aacd-ce0f78472a17/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_11","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-11","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/01807aea-b74a-46e7-9397-3c9d45c9569e/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/01807aea-b74a-46e7-9397-3c9d45c9569e","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_11","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/01807aea-b74a-46e7-9397-3c9d45c9569e/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_12","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-12","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/492d41c6-9204-4d10-a055-e086b60dd883/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/492d41c6-9204-4d10-a055-e086b60dd883","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_12","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/492d41c6-9204-4d10-a055-e086b60dd883/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_13","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-13","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/dea28e0f-9f52-4256-a356-19b312be3565/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/dea28e0f-9f52-4256-a356-19b312be3565","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_13","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/dea28e0f-9f52-4256-a356-19b312be3565/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_14","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-14","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/425be32c-09c0-4ddc-83b4-a094b122662f/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/425be32c-09c0-4ddc-83b4-a094b122662f","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_14","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/425be32c-09c0-4ddc-83b4-a094b122662f/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_15","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-15","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/568af324-5e8d-4d00-a060-4f2fc473e4c0/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/568af324-5e8d-4d00-a060-4f2fc473e4c0","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_15","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/568af324-5e8d-4d00-a060-4f2fc473e4c0/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_16","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-16","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f01a668d-06fb-4689-a310-9f107da46e65/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f01a668d-06fb-4689-a310-9f107da46e65","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_16","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f01a668d-06fb-4689-a310-9f107da46e65/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_17","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-17","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/a6614e25-62fc-4087-85ed-3a2a15d62593/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/a6614e25-62fc-4087-85ed-3a2a15d62593","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_17","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/a6614e25-62fc-4087-85ed-3a2a15d62593/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_18","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-18","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e81a6ee9-810f-4f0e-bc4a-1e010539fb53/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e81a6ee9-810f-4f0e-bc4a-1e010539fb53","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_18","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e81a6ee9-810f-4f0e-bc4a-1e010539fb53/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_19","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-19","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e26b9728-b8e4-453a-a663-96d8c602f840/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e26b9728-b8e4-453a-a663-96d8c602f840","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_19","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/e26b9728-b8e4-453a-a663-96d8c602f840/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_20","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-20","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/b7bda92c-7c2d-497a-bbe0-edc1d8c39e6e/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/b7bda92c-7c2d-497a-bbe0-edc1d8c39e6e","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_20","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/b7bda92c-7c2d-497a-bbe0-edc1d8c39e6e/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_21","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-21","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/27677f8a-62e5-49f1-9f3b-66f71f5c9694/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/27677f8a-62e5-49f1-9f3b-66f71f5c9694","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_21","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/27677f8a-62e5-49f1-9f3b-66f71f5c9694/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_22","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-22","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d233f861-2227-41ef-b690-8cb5fdd0be9a/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d233f861-2227-41ef-b690-8cb5fdd0be9a","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_22","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d233f861-2227-41ef-b690-8cb5fdd0be9a/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_23","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-23","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/45f0c084-8443-4041-a0aa-d38bc2bcf06e/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/45f0c084-8443-4041-a0aa-d38bc2bcf06e","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_23","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/45f0c084-8443-4041-a0aa-d38bc2bcf06e/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_24","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-24","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2a8d44b4-72f8-4fc0-bf56-075a2b79cbbd/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2a8d44b4-72f8-4fc0-bf56-075a2b79cbbd","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_24","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/2a8d44b4-72f8-4fc0-bf56-075a2b79cbbd/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_25","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-25","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/251cb94c-9209-4f8c-b5b1-864a29fd0fc4/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/251cb94c-9209-4f8c-b5b1-864a29fd0fc4","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_25","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/251cb94c-9209-4f8c-b5b1-864a29fd0fc4/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_26","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-26","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/9a41e639-0337-4ef4-8264-3191a1304f32/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/9a41e639-0337-4ef4-8264-3191a1304f32","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_26","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/9a41e639-0337-4ef4-8264-3191a1304f32/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_27","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-27","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7503fe52-e96a-4cf6-b595-37a91cd232ea/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7503fe52-e96a-4cf6-b595-37a91cd232ea","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_27","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7503fe52-e96a-4cf6-b595-37a91cd232ea/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_28","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-28","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7c5268f8-1546-4a6b-ab8c-223f59523a33/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7c5268f8-1546-4a6b-ab8c-223f59523a33","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_28","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/7c5268f8-1546-4a6b-ab8c-223f59523a33/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_29","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-29","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/be15e77b-ba4a-41ff-972e-d5c62c9d27ba/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/be15e77b-ba4a-41ff-972e-d5c62c9d27ba","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_29","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/be15e77b-ba4a-41ff-972e-d5c62c9d27ba/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_30","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-30","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/5c0fed75-7518-4229-ac19-cc83506a1b57/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/5c0fed75-7518-4229-ac19-cc83506a1b57","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_30","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/5c0fed75-7518-4229-ac19-cc83506a1b57/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_31","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-31","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c2b71cb6-ddaa-40ad-bb7f-6f5be07a1468/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c2b71cb6-ddaa-40ad-bb7f-6f5be07a1468","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_31","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c2b71cb6-ddaa-40ad-bb7f-6f5be07a1468/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_32","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-32","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/351f2838-1481-40f8-b61f-f221948c2320/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/351f2838-1481-40f8-b61f-f221948c2320","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_32","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/351f2838-1481-40f8-b61f-f221948c2320/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_33","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-33","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/3a472991-cab1-4352-ae00-b290c388508b/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/3a472991-cab1-4352-ae00-b290c388508b","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_33","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/3a472991-cab1-4352-ae00-b290c388508b/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_34","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-34","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d27365be-20ff-4af4-b900-546df43e40dd/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d27365be-20ff-4af4-b900-546df43e40dd","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_34","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/d27365be-20ff-4af4-b900-546df43e40dd/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_35","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-35","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/42ed3de5-97a8-4412-a79b-8155de794c53/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/42ed3de5-97a8-4412-a79b-8155de794c53","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_35","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/42ed3de5-97a8-4412-a79b-8155de794c53/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_36","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-36","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6119232e-f921-4e4d-8480-a5f1642f3ffe/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6119232e-f921-4e4d-8480-a5f1642f3ffe","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_36","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6119232e-f921-4e4d-8480-a5f1642f3ffe/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_37","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-37","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/67e36f50-4d2a-4f7f-b1f1-33aad9c0c8dc/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/67e36f50-4d2a-4f7f-b1f1-33aad9c0c8dc","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_37","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/67e36f50-4d2a-4f7f-b1f1-33aad9c0c8dc/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_38","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-38","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c1fc96c0-aa8b-4223-b6d1-5e12669336ea/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c1fc96c0-aa8b-4223-b6d1-5e12669336ea","profile":"http://iiif.io/api/image/2/level2.json","tiles":[{"width":512,"scaleFactors":[1,2,4]}]},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_38","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c1fc96c0-aa8b-4223-b6d1-5e12669336ea/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_39","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-39","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ff64e23-8e1f-407d-aa5e-065a7eae33a1/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ff64e23-8e1f-407d-aa5e-065a7eae33a1","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_39","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/1ff64e23-8e1f-407d-aa5e-065a7eae33a1/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_40","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-40","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8dc58f66-d512-4917-bec3-7b43b2531249/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8dc58f66-d512-4917-bec3-7b43b2531249","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_40","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/8dc58f66-d512-4917-bec3-7b43b2531249/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_41","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-41","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c5be4e35-9890-453c-8b45-fd06aaa79c8e/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c5be4e35-9890-453c-8b45-fd06aaa79c8e","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_41","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/c5be4e35-9890-453c-8b45-fd06aaa79c8e/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}},{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_42","@type":"sc:Canvas","label":"PUC_Annual-Reports_BCS-Customer-Service-Performance-2019_2020-10-42","height":1651,"width":1275,"images":[{"@type":"oa:Annotation","motivation":"sc:painting","resource":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f69c9bd8-bf03-4af9-938c-9d0f67a44785/full/full/0/default.jpg","@type":"dctypes:Image","format":"image/jpeg","service":{"@context":"http://iiif.io/api/image/2/context.json","@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f69c9bd8-bf03-4af9-938c-9d0f67a44785","profile":"http://iiif.io/api/image/2/level2.json"},"height":1651,"width":1275},"on":"https://iiif.quartexcollections.com/statelibrarypa/iiif/6d62ba3f-55e5-44a2-8be9-02a54e3d85b5/canvas/_42","metadata":[]}],"thumbnail":{"@id":"https://iiif.quartexcollections.com/statelibrarypa/iiif/f69c9bd8-bf03-4af9-938c-9d0f67a44785/full/500,500/0/default.jpg","@type":"dctypes:Image","height":500,"width":500}}]}],"thumbnail":"https://iiif.quartexcollections.com/statelibrarypa/iiif/161fb371-739a-4091-ac21-fc99ee6d22c2/full/300,300/0/default.jpg","logo":"https://iiif.quartexcollections.com/statelibrarypa/iiif/logo"}